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24/7 Travel Support – JV Holidays 24/7 Travel Support – JV Holidays At JV Holidays, we understand that travel assistance may be required at any time. Our dedicated support team strives to provide reliable assistance throughout your travel journey. Pre-Travel Assistance Package guidance Booking support Flight and hotel coordination Visa assistance guidance Travel documentation support During Your Trip Our support team assists travelers with: Hotel check-in coordination Transportation support Flight schedule updates Itinerary guidance Local travel coordination Emergency travel assistance Emergency Assistance In case of urgent travel situations, we provide reasonable support for: Flight disruptions Missed connections Hotel-related issues Medical emergency guidance Unexpected travel changes Dedicated Customer Care Our team aims to respond promptly through: Phone Support WhatsApp Assistance Email Support Online Enquiry Support Reliable Travel Coordination We work closely with: Hotels Airlines Transport providers Local travel partners Safari and activity operators to ensure smooth travel experiences for our customers. Important Note Support response times may vary depending on: Destination Local operational conditions Time zones Supplier response timelines Weather or emergency situations While we strive to provide continuous assistance, certain situations may be beyond our direct control. Contact Us Anytime JV Holidays Email: support@jvholidays.in Website: https://jvholidays.in Phone/WhatsApp: [Insert Contact Number] Your journey is important to us, and we are committed to supporting you throughout your travel experience.

GDPR Compliance Statement – JV Holidays GDPR Compliance Statement – JV Holidays Effective Date: 12/03/2026 JV Holidays is committed to protecting the privacy and personal data of our customers in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA). 1. Personal Data We Collect We may collect and process the following personal information: Name Contact details Email address Passport information Travel preferences Billing and payment information IP address and website usage data 2. Purpose of Data Collection Your data may be collected for: Travel bookings and reservations Visa processing assistance Customer support Communication regarding travel services Marketing and promotional updates Website analytics and performance improvement Legal and regulatory compliance 3. Lawful Basis for Processing JV Holidays processes personal data based on: Customer consent Contractual necessity Legal obligations Legitimate business interests 4. Data Sharing We may share customer data only with trusted third parties necessary for travel services, including: Airlines Hotels Visa agencies Transportation providers Payment gateway providers We do not sell customer personal information to third parties. 5. Data Storage & Security We implement reasonable technical and organizational measures to protect personal information against: Unauthorized access Data misuse Alteration Loss or disclosure 6. User Rights Under GDPR Users located in applicable regions may have the right to: Access personal data Correct inaccurate information Request deletion of data Restrict processing Withdraw consent Request data portability Object to certain processing activities Requests may be submitted through our contact details below. 7. Cookies & Tracking Technologies Our website may use cookies and analytics tools to improve functionality and user experience. Users may manage cookie preferences through browser settings. Please refer to our Cookie Policy for more details. 8. International Data Transfers As part of providing travel services, customer information may be transferred to service providers located in different countries where necessary for booking and travel operations. 9. Data Retention Personal information will be retained only for as long as necessary: To provide services To comply with legal obligations For accounting and regulatory purposes 10. Contact for Privacy Requests For GDPR-related requests or privacy concerns, please contact: JV Holidays Email: support@jvholidays.in Website: https://jvholidays.in 11. Updates to This Policy JV Holidays reserves the right to modify or update this GDPR Compliance Statement at any time. Updated versions will be posted on this website. Privacy & Data Protection JV Holidays values your privacy and remains committed to responsible data protection and transparent information practices. Email: support@jvholidays.in Website: Home

Help Center – JV Holidays Help Center – JV Holidays Welcome to the JV Holidays Help Center. We are here to assist you with your travel queries, bookings, and support requirements. 1. How can I book a tour package? You can book a package by: Contacting our support team Sending an enquiry through our website WhatsApp or phone booking assistance Email confirmation process Bookings are confirmed only after payment confirmation. 2. What payment methods are accepted? We accept: UPI Bank Transfer Credit/Debit Cards Payment Links Online Payment Gateways 3. Is advance payment required? Yes. Advance payment is required to confirm: Hotels Flights Safari permits Transportation Visa processing 4. Can I customize my tour package? Yes. JV Holidays specializes in customized travel experiences based on: Budget Destination Travel duration Group size Preferences 5. Do you provide visa assistance? Yes. We provide guidance and support for visa documentation and application processes for selected destinations. Visa approval is subject to embassy rules and regulations. 6. Are flight tickets included in packages? Some packages include flights while others do not. Package inclusions will be clearly mentioned before booking confirmation. 7. What is your cancellation policy? Cancellation charges depend on: Travel date Destination Hotel policy Flight policy Please refer to our Refund & Cancellation Policy page for complete details. 8. How long does refund processing take? Approved refunds are generally processed within 7–14 working days depending on banking and supplier processing timelines. 9. Are safari sightings guaranteed? No. Wildlife sightings depend entirely on nature and cannot be guaranteed. 10. What documents are required for international travel? Generally required: Passport Visa Government-issued ID Flight tickets Travel insurance (recommended) Specific requirements may vary by destination. 11. Do you provide travel insurance? Travel insurance may be arranged upon request depending on destination and package type. 12. How can I contact customer support? Customer Support Email: support@jvholidays.in Phone: [Insert Contact Number] Website: https://jvholidays.in Support Hours: Monday – Saturday 9:00 AM – 8:00 PM IST Need More Help? Our support team is always ready to assist you with bookings, travel planning, visa guidance, and emergency travel support. Email: support@jvholidays.in Website: Home

Support Policy – JV Holidays Support Policy – JV Holidays Effective Date: 12/03/2026 JV Holidays is committed to providing reliable customer support and assistance before, during, and after your travel experience. 1. Customer Support Availability Our support team is available to assist customers with: Tour package enquiries Booking assistance Payment support Hotel and flight coordination Visa guidance Travel updates Emergency travel assistance Support Hours: • Monday to Saturday: 9:00 AM – 8:00 PM IST • Emergency travel support may be available during active tours. 2. Communication Channels Customers may contact JV Holidays through: Phone support WhatsApp support Email assistance Website enquiry forms Social media messaging platforms Official Email: support@jvholidays.in Website: https://jvholidays.in 3. Booking Support Our team will assist customers with: Package selection Travel planning Itinerary clarification Booking confirmation Payment guidance Travel documentation requirements 4. Response Time We aim to respond within: General enquiries: 24 business hours Urgent travel issues: As quickly as possible Active tour emergencies: Immediate priority support Response times may vary during weekends, public holidays, or peak travel seasons. 5. Travel Changes & Assistance Customers must immediately inform JV Holidays regarding: Flight delays Missed departures Passport issues Medical emergencies Unexpected travel disruptions We will make reasonable efforts to assist based on supplier availability and applicable policies. 6. Emergency Support During ongoing tours, emergency assistance may be provided for: Hotel coordination Transportation issues Medical support guidance Local travel emergencies JV Holidays will coordinate with local vendors and authorities wherever possible. 7. Customer Responsibilities Customers are requested to: Provide accurate booking information Share valid contact details Respond promptly to travel documentation requests Follow travel instructions and timelines 8. Limitation of Support JV Holidays support is subject to: Vendor policies Airline regulations Government restrictions Local authority rules Weather and force majeure conditions Certain delays or issues may be outside our direct control. 9. Feedback & Complaints We value customer feedback and continuously strive to improve our services. Customers may send: Feedback Complaints Suggestions Service improvement requests to our official support channels. Contact Information JV Holidays Email: support@jvholidays.in Phone: [Insert Contact Number] Website: Home

Safety Guidelines – JV Holidays Safety Guidelines – JV Holidays Effective Date: 12/03/2026 At JV Holidays, the safety and well-being of our guests is our top priority. All travellers are requested to carefully follow the below safety guidelines during tours, safaris, adventure activities, and travel experiences. 1. General Travel Safety Carry valid government-issued ID proof at all times. Keep copies of important documents such as passport, visa, tickets, and insurance. Arrive at airports, railway stations, and pickup points on time. Follow instructions provided by tour managers, drivers, guides, and local authorities. Do not leave valuables unattended. 2. Health & Medical Precautions Inform JV Holidays in advance about any medical conditions, allergies, or special requirements. Carry personal medications in sufficient quantity. Travelers are advised to have basic travel insurance and medical coverage. Stay hydrated and maintain proper hygiene during travel. 3. Adventure & Safari Activities For safaris, wildlife tours, trekking, boating, or adventure activities: Follow all instructions given by guides and forest authorities. Do not attempt to feed, touch, or disturb wildlife. Maintain silence during wildlife safaris. Avoid standing or leaning outside safari vehicles. Do not litter in forests or protected areas. Animal sightings cannot be guaranteed. 4. Weather & Natural Conditions Travel schedules may be affected by: Heavy rainfall Landslides Floods Snowfall Road closures Natural disasters Guests are requested to cooperate during such situations for overall safety. 5. Personal Belongings JV Holidays is not responsible for: Loss of baggage Theft Forgotten belongings Damage to personal items Travelers are advised to keep valuables secure at all times. 6. Transportation Safety Seat belts must be used wherever available. Avoid distracting drivers during travel. Follow vehicle capacity limits. Smoking and consumption of prohibited substances inside vehicles are strictly prohibited. 7. International Travel Safety For international tours: Follow immigration and customs regulations. Respect local laws, traditions, and cultural practices. Carry emergency contact information and hotel details at all times. 8. Emergency Situations In case of emergency: Immediately inform the tour coordinator or support team. Follow evacuation or safety instructions issued by authorities. Emergency assistance will be provided to the best possible extent. 9. Responsible Tourism JV Holidays encourages responsible and eco-friendly tourism: Avoid plastic waste. Respect local communities. Protect wildlife and natural habitats. Follow sustainable travel practices. 10. Acceptance of Guidelines By booking or participating in any tour with JV Holidays, travellers acknowledge and agree to comply with these safety guidelines. Contact Us JV Holidays Email: support@jvholidays.in Phone: [Insert Contact Number] Website: Home

Cookie Policy – JV Holidays Cookie Policy – JV Holidays Effective Date: 12/03/2026 JV Holidays uses cookies and similar technologies to improve website functionality and user experience. What Are Cookies? Cookies are small files stored on your device that help websites remember user preferences and activity. Types of Cookies We Use Essential Cookies Analytics Cookies Marketing Cookies Performance Cookies Why We Use Cookies Cookies help us: Improve website performance Analyse visitor behaviour Personalize content Run advertising campaigns Third-Party Cookies Third-party services such as Google Analytics or Meta Pixel may place cookies on your device. Managing Cookies Users can disable cookies through browser settings. Some website features may not function properly after disabling cookies. Consent By continuing to use our website, you consent to the use of cookies in accordance with this policy. JV Holidays We value your privacy and are committed to providing a secure and transparent browsing experience.

Disclaimer Policy – JV Holidays Disclaimer – JV Holidays Effective Date: 12/03/2026 The information provided on this website is for general travel guidance and promotional purposes only. General Information JV Holidays strives to provide accurate and updated information. However, we do not guarantee the completeness, reliability, or accuracy of all content displayed on the website. Itinerary Changes Tour itineraries may change due to: Weather conditions Road closures Operational reasons Government restrictions Wildlife & Safari Disclaimer Sightings of wildlife, including leopards, tigers, and other animals, cannot be guaranteed. Hotel & Image Representation Images shown on the website are for representation purposes only. Actual rooms, views, or services may vary. Flight & Transport Flight schedules and transportation timings are subject to change by respective operators. Pricing Disclaimer Prices mentioned on the website may change without prior notice based on seasonal demand and supplier revisions. External Links JV Holidays is not responsible for the content or policies of external websites linked from our platform. JV Holidays By using our website and services, you acknowledge and accept this disclaimer policy.

Cancellation & Refund Policy – JV Holidays Cancellation & Refund Policy – JV Holidays Effective Date: 12/03/2026 Please read our cancellation and refund policy carefully before booking any travel package or service with JV Holidays. Cancellation by Customer Cancellation charges may apply as follows: 30 days or more before departure: 10% cancellation charges 15–29 days before departure: 50% cancellation charges 7–14 days before departure: 75% cancellation charges Less than 7 days or no-show: No refund Non-Refundable Components The following may be non-refundable: Flight tickets Visa fees Safari permits Peak season bookings Special event bookings Refund Processing Approved refunds will be processed within 7–14 working days. Visa Rejection Visa fees and processing charges are non-refundable even if visa is rejected. Cancellation by JV Holidays In rare cases where JV Holidays cancels a tour, customers will receive either: Alternative package option Refund for unused services Natural Calamities & Emergencies Refunds during floods, landslides, pandemics, political unrest, or weather disruptions will depend on supplier policies. JV Holidays We appreciate your understanding and cooperation regarding our cancellation and refund procedures.

Terms & Conditions – JV Holidays Terms & Conditions – JV Holidays Effective Date: 12/03/2026 By using our website or booking any service with JV Holidays, you agree to the following terms and conditions. Booking Confirmation Bookings are confirmed only after receipt of advance payment and written confirmation from JV Holidays. Pricing Prices are subject to: Availability Currency fluctuations Fuel surcharges Government taxes Payment Policy Advance payment is mandatory for confirmation. Full payment must be completed before departure unless otherwise agreed. Cancellation Policy Cancellation charges apply as per our Refund & Cancellation Policy. Travel Documents Customers are responsible for: Valid passport Visa ID proofs Travel permits JV Holidays is not responsible for losses due to invalid documentation. Hotel & Flight Changes Hotels, flights, or itineraries may change due to operational reasons, weather, or supplier issues. Liability JV Holidays acts as an intermediary between customers and service providers. We are not liable for: Flight delays Natural disasters Political disturbances Accidents Loss of baggage Visa rejection Force Majeure JV Holidays shall not be held responsible for delays or cancellations caused by circumstances beyond control. Jurisdiction Any disputes shall fall under the jurisdiction of Chennai, Tamil Nadu, India. JV Holidays Thank you for choosing JV Holidays. By continuing to use our services, you acknowledge and agree to these terms and conditions.

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