Cancellation & Refund Policy
Effective Date: 7th May 2026
At JV Holidays, we strive to provide the best travel experience. If you need to cancel your booking, the following refund and cancellation terms will apply.
Cancellation by Customer
Cancellation charges may apply as follows:
| Cancellation Period | Charges |
|---|---|
| 30 Days or More Before Departure | 10% Cancellation Charges |
| 15–29 Days Before Departure | 50% Cancellation Charges |
| 7–14 Days Before Departure | 75% Cancellation Charges |
| Less Than 7 Days / No Show | No Refund |
Non-Refundable Components
The following items may be non-refundable:
- Flight Tickets
- Visa Fees
- Safari Permits
- Peak Season Bookings
- Special Event Bookings
Refund Processing
Approved refunds will be processed within 7–14 working days depending on banking and supplier processing timelines.
Visa Rejection
Visa fees and processing charges are strictly non-refundable, even if the visa application is rejected by the embassy or consulate.
Cancellation by JV Holidays
In rare circumstances where JV Holidays cancels a tour, customers will receive either:
- An Alternative Tour Package Option
- Refund for Unused Services
Natural Calamities & Emergencies
Refunds arising from floods, landslides, pandemics, political unrest, weather disruptions, or other unforeseen events will be subject to the policies of airlines, hotels, transport operators, and other suppliers.
JV Holidays reserves the right to amend this policy without prior notice in accordance with supplier and regulatory requirements.
